Klikker: A Method and Infrastructure for Mining, Analysis, and Visualisation of User Behaviour and Usability Issues for Mobile Application Development.

Abstract

In the early stages of mobile application development mockups can be used to receive feedback from potential end-users This richness of feedback is limited by the lack of interactivity and requires a lot of time for a more significant study population The Klikker methodology aims to unite the designer developers and end-users in the initial phases of development by utilising modern web technologies and readily available and interchangeable - design and analytic software Klikker combines the collection of quantitative user behaviour and qualitative feedback from end-users on their own devices without additional effort from researchers The method is intended to be deployed in the first few weeks of the development process