Simple Infrastructure in Measuring Countries e-Government

Abstract

As alternative to existing e-government measuring models here I am proposing a new customer centric service oriented simple approach for measuring countries e- Governments If successfully implemented built infrastructure will provide a single e-government index number for countries Main schema is as follows Country CIO or equal position government official at the beginning of each year will provide to United Nations dedicated web site 4 numbers on behalf of own country 1 Ratio of available online public services to total number of public services 2 Ratio of interagency inter ministry online public services to total number of available online public services 3 Ratio of total number of citizen and business entities served online annually to total number of citizen and business entities served annually online and physically on those services 4 Simple index for geographical spread of online served citizen and business entities 4 numbers then combined into one index number by mathematical Average function In addition to 4 numbers 5th number can be introduced as service quality indicator of online public services If in ordering of countries index number is equal 5th criteria will be used Notice this approach is for country s current egovernment achievement assessment not for e-government readiness assessment